Supported Platforms

JourneyApps applications can run on these platforms:

  • iOS/iPadOS: iPads and iPhones (as a native app)

  • Android: Phones and Tablets (as a native app), and RealWear® devices

  • Windows: For Windows 7, 8.1 and 10 on desktop computers, phones and tablets.

The following section provides guidelines and requirements for what hardware we recommend to run a JourneyApps application.

Android - Phones, Tablets and RealWear® devices

RequirementDetails

Minimum Android Version

Version 5.1 minimum (8.0 or above recommended).

Note: Support for Android 5 may be dropped in the near future.

Android System Webview: Minimum supported version is 55.

Form Factors

Smartphone, tablet and RealWear® devices

Device Models

Any mainstream device from a reputable manufacturer such as Samsung, Asus, Google, Sony, LG, Lenovo, HTC or RealWear®

Supported: minimum of 1.5GB RAM and 1.4GHz dual-core CPU.

Recommended: minimum of 2GB RAM and 1.4GHz quad-core CPU. It is recommended to use a device with a recent Android version that gets regular security updates.

Recommendations

1D Barcode Scanning If you need to scan 1-dimensional barcodes (vertical stripes), you require a device with a camera that has auto-focus.

Screen Space If you have an app that requires a large amount of screen space (for example, users will be working with tables of information with several columns), or if you want to use tablet-specific JourneyApps features (such as columns and sidebars), then a large tablet (10 inches) is recommended.

RealWear® devices We recommend that the latest version of Android System WebView is installed on RealWear® devices. We recommend installing the arm64-v8a + arm-v7a WebView variant, with Android 6.0+ listed as the minimum Android version.

Troubleshooting note: We recommend first installing Android System WebView before installing a JourneyApps application. If an unsupported WebView version or variant was previously installed on a device, you may need to first uninstall Android System WebView as well the JourneyApps application from the device, before proceeding to install the correct WebView version as described above.

iOS/iPadOS - iPhone and iPad

RequirementDetails

Minimum iOS/iPadOS Version

As a general rule the 3 latest iOS/iPadOS versions are supported.

Currently, iOS/iPadOS version 11.0 and above are supported, and version 14.0 and above are recommended.

Note: Support for iOS/iPadOS versions 11, 12 and 13 will be dropped in the near future.

WebKit: Minimum supported version is 604.2.4 (bundled with Safari 11)

Form Factors

iPad (any size) or iPhone (any size)

Device Models

Supported: iPhone 5S, iPad 3 and newer. Recommended: iPhone 7, iPad 4 and iPad mini 3 and newer.

Recommendations

Screen Real Estate If you have an app that requires a large amount of screen real estate (for example, users will be working with tables of information with several columns), or if you want to use tablet-specific JourneyApps features (such as columns and sidebars), then a large tablet (10 inches) is recommended.

Windows

RequirementDetails

Operating System

Windows 7, 8.1+ and 10 are supported. Windows 10 or greater is recommended. Note that Windows XP is not supported

Form Factors

Desktop, notebooks, and certain tablets running a compatible operating system.

Hardware Requirements

Supported: minimum of 2GB RAM, Core i3 CPU Recommended: 4GB RAM or more

Note on OTA updates

All Windows Containers update OTA ("Over-the-air") by default. When a user clicks the Sync button, the container will check if OTA updates are available, and then apply the updates once they have finished downloading in the background.

Web

RequirementDetails

Browser

Recent versions of Chrome are supported on Windows, macOS and Linux. Support for other browsers may be added in the future.

Hardware Requirements

Supported: minimum of 2GB RAM, Core i3 CPU

Recommended: 4GB RAM or more

For more details, see Web Container.

macOS (Development Only)

RequirementDetails

Operating System

macOS High Sierra or later

Note on OTA updates

No automatic updates are implemented yet. New releases have to be downloaded and installed manually.

Development Notice

The macOS container is currently only supported for development and testing purposes. It is not supported for production use.

Linux (Development Only)

RequirementDetails

Operating System

Ubuntu 18.04 LTS or later. Other distributions supporting snap apps may work, but are not tested.

Development Notice

The Linux Container is currently only supported for development and testing purposes. It is not supported for production use, and custom branding is not available.

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