Supported Platforms
JourneyApps applications can run on these platforms:
iOS/iPadOS: iPads and iPhones (as a native app)
Android: Phones and Tablets (as a native app), and RealWear® devices
Windows: For Windows 7, 8.1 and 10 on desktop computers, phones and tablets.
The following section provides guidelines and requirements for what hardware we recommend to run a JourneyApps application.
Android - Phones, Tablets and RealWear® devices
Android Version
As a general rule, the latest 3 Android versions are recommended. At the time of writing, this is Android 12.0 or greater.
Container version 23.8.1 and above:
Requires Android 7.0 or greater.
Container versions below 23.8.1:
Requires Android 5.1 or greater.
Note: Support for Android 5 may be dropped in the near future - please upgrade.
Form Factors
Smartphone, tablet and RealWear® devices.
Device Models
Any mainstream device from a reputable manufacturer such as Samsung, Asus, Google, Sony, LG, Lenovo, HTC or RealWear®.
Recommended: Minimum of 4GB RAM and 1.4GHz quad-core CPU. It is recommended to use a device with a recent Android version that gets regular security updates.
Supported: Minimum of 1.5GB RAM and 1.4GHz dual-core CPU.
Recommendations
1D Barcode Scanning If you need to scan 1-dimensional barcodes (vertical stripes), you require a device with a camera that has auto-focus.
Screen Space If you have an app that requires a large amount of screen space (for example, users will be working with tables of information with several columns), or if you want to use tablet-specific JourneyApps features (such as columns and sidebars), then a large tablet (10 inches) is recommended.
RealWear® devices
We recommend that the latest version of Android System WebView is installed on RealWear® devices. We recommend installing the arm64-v8a + arm-v7a WebView variant, with Android 6.0+ listed as the minimum Android version.
Troubleshooting note: We recommend first installing Android System WebView before installing a JourneyApps application. If an unsupported WebView version or variant was previously installed on a device, you may need to first uninstall Android System WebView as well the JourneyApps application from the device, before proceeding to install the correct WebView version as described above.
iOS/iPadOS - iPhone and iPad
iOS/iPadOS Version
As a general rule, the 3 latest iOS/iPadOS versions are recommended.
Container version 24.4.1 and above:
Requires iOS/iPadOS version 12.0 or greater.
Older container versions:
Requires iOS/iPadOS version 11.0 or greater.
Note: Support for iOS/iPadOS versions 11, 12 and 13 will be dropped in the near future.
Form Factors
iPad (any size) or iPhone (any size)
Device Models
Supported: iPhone 5S, iPad 3 and newer.
Recommended: iPhone 7, iPad 4 and iPad mini 3 and newer.
Recommendations
Screen Real Estate If you have an app that requires a large amount of screen real estate (for example, users will be working with tables of information with several columns), or if you want to use tablet-specific JourneyApps features (such as columns and sidebars), then a large tablet (10 inches) is recommended.
Windows
Operating System
Windows 10 or greater is recommended.
Windows 7, 8.1+ and 10 are supported. Note that Windows XP is not supported
Form Factors
Desktop, notebooks, and certain tablets running a compatible operating system.
Hardware Requirements
Recommended: 4GB RAM or more.
Supported: minimum of 2GB RAM, Core i3 CPU.
Note on OTA updates
All Windows Containers update OTA ("Over-the-air") by default. When a user clicks the Sync button, the container will check if OTA updates are available, and then apply the updates once they have finished downloading in the background.
Web
Browser
Recent versions of Chrome are supported on Windows, macOS and Linux. Support for other browsers may be added in the future.
Hardware Requirements
Recommended: 4GB RAM or more.
Supported: minimum of 2GB RAM, Core i3 CPU.
macOS (Development Only)
Operating System
macOS High Sierra or later
Note on OTA updates
No automatic updates are implemented yet. New releases have to be downloaded and installed manually.
Development Notice
The macOS container is currently only supported for development and testing purposes. It is not supported for production use.
Linux (Development Only)
Operating System
Ubuntu 18.04 LTS or later. Other distributions supporting snap apps may work, but are not tested.
Development Notice
The Linux Container is currently only supported for development and testing purposes. It is not supported for production use, and custom branding is not available.
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