Network seems to be working, and the application can connect to JourneyApps.
Data is not enabled on the device. Enable it in the device's network settings.
No network is available. Check that the device has airtime, has network coverage, and is not in airplane mode. If the device has not been used for a few weeks, also check that the SIM card is still active by making a call.
It looks like a network connection is available, but the device is unable to connect to a public server such as Google. Check that the device has airtime and data coverage.
The device's internet connection seems to be working but cannot connect to the JourneyApps Backend. There may be a temporary network error on the MNO, the data center where JourneyApps is hosted may have temporary network issues or there might be a problem on the JourneyApps Backend. Please contact JourneyApps Support.
A technical error occurred on the JourneyApps servers. Please contact JourneyApps Support.
Authentication failed. Please ask the user to leave the app (via the menu options under Diagnostics) and then sign in (or enroll) again.
The device's date & time differs by more than 5 minutes from the server. Check that the device's date & time is correct, as well as the timezone. If it still gives the same error, check again, and make sure you know what exactly the current time is.
Network SSL error. Could be due to low signal, or because the device's date or time is incorrect.
An unknown error occurred during a network test. Please contact JourneyApps Support.